What kind of boat do you use?

I operate a Hewescraft Searunner 220, a sturdy and reliable boat that's well suited for the inlet.

What safety measures does the boat have in place?

As the captain, I make sure the boat and its safety equipment are ready for every trip. The boat carries the required safety equipment and is regularly maintained.

How many passengers can your boat take?

I can accommodate up to 6 passengers, plus myself as the captain. Please note that children and infants count as individual passengers.

Can your boat accommodate larger groups?

Yes! Larger groups can be accommodated by scheduling separate trips at different times.

Is there a toilet on the boat?

My boat does not have a toilet. I recommend using the facilities before departure. 

Where can you pick us up?
Most taxis and tours start from Deep Cove, but I can arrange pickups from other locations. Just text or call me with your trip plan, and I’ll provide a tailored quote.

Where is your area of operation?

I’m based near Twin Islands and provide service to the north end of Indian Arm, east to Rocky Point in Port Moody, and west to Coal Harbour. Please note that I don’t operate beyond Lions Gate Bridge.

Do you offer pickup and drop-off at multiple locations?
Yes, I can arrange pickup and drop-off at multiple locations throughout Indian Arm. Please let me know your plans are when booking.

Is there parking available in Deep Cove?

Yes, parking is available in Deep Cove, but it can be limited. When booking, I can provide advice based on your parking needs. I recommend arriving early, especially during busy seasons, to find a spot.

Do you have a set schedule for trips?
No. Cove Boat Taxi is just me and one boat. All trips are private charters arranged on request.

Are children allowed on the boat?
Yes, children of all ages are welcome. I provide appropriately sized life jackets to ensure their safety.

Can I bring pets on the boat?
Absolutely! Pets are welcome on both guided tours and boat taxi trips. Please ensure they are comfortable on the water and bring any necessary supplies for their care.

Can I bring alcohol?
For safety and insurance reasons, open alcohol is not allowed on the boat.

Are food and beverages allowed on board?
Yes, you are welcome to bring snacks and non-alcoholic beverages on board.

Can I bring fishing gear on the boat?
Yes, you may bring fishing gear. Please inform me in advance so I can accommodate any special requests or let you know where fishing is permitted in Indian Arm.

Can I bring bicycles?
Yes, I can accommodate up to 6 passengers and 6 bicycles. Contact me for a custom quote.

Is the boat wheelchair accessible?
Unfortunately, the boat is not wheelchair accessible due to the size and design of the vessel. Please contact me to discuss specific needs.

What should I wear for my boat trip?
I recommend dressing in layers and wearing comfortable, non-slip footwear. I also suggest bringing a waterproof jacket, as it can be cooler and wetter on the water than on shore, even in summer.

What happens if there is bad weather on the day of my trip?
If weather conditions are unsafe, I will work with you to reschedule your trip or provide a refund, depending on your preference.

Is Cove Boat Taxi service available year-round?
Yes, Cove Boat Taxi operates year-round, weather permitting. For trips during the winter months or in challenging weather, please contact me to confirm availability. 

When are you available?
I’m generally flexible with my operating hours. Early-morning trips are available, and I recommend morning trips for calmer conditions and fewer boats. 

Do you operate after dark?
Trips after dusk or before first light are available, but are charged at double the regular rate because of the additional safety requirements and risks. 

Who will be on the boat if I book a tour?

If you book a tour, the boat is reserved exclusively for you and your group. 

What types of wildlife might I see on a tour?
Indian Arm is home to a variety of wildlife. You may see seals and eagles, and occasionally even orcas or dolphins. Wildlife sightings aren't guaranteed, but they're often a highlight of the trip.  

Do you provide guided commentary during tours?
Yes, I’m happy to point out landmarks, share insights, and answer any questions. I’m easygoing and can tailor the experience to your preferences, whether that’s providing commentary or not. 

Can I request a custom route for my tour?
Absolutely! Contact me to discuss the route you'd like to take. 

How long do the tours typically last?

Tours are typically 2 hours or longer, depending on the route and what you'd like to see. My standard guided inlet tour is 2 hours, but longer or shorter trips can be arranged. 

What are your rates?
Flat rates are for the entire boat (the price is the same whether you have 1, 2, 4, 5 or 6 passengers) and vary based on the trip distance and duration. I have a minimum charge of $190 plus tax.

How is the trip cost calculated?
Rates are based on the total time and distance, including the time required to travel to the pickup location, complete the trip, and return to base.

What is the cost for a one-way boat taxi service?
Prices for one-way trips vary depending on the destination. Visit the Taxis page or contact me for a detailed quote. 

What payment methods do you accept?
I prefer e-transfers but also accept most cards via Square. Receipts can be emailed upon request.

Is it possible to reduce costs?
Yes. The rate is for the boat, not per person, so travelling with up to six passengers and sharing the cost can make the trip much more economical. 

How do I book a trip?
Text or call me with your plans, and I’ll help arrange your trip.

How far in advance should I book?

It's always best to book as early as possible to secure your preferred date and time. That said, if you're making a last-minute plan, feel free to contact me. If I'm available, I may still be able to fit you in.

What is your cancellation policy?
Cancellations made at least 24 hours in advance will receive a full refund. I appreciate your understanding, especially during the busy season.